- Keep sufficient product stock.
- Dispatch goods only after payment, or 50% of the price, has been received. Ask customers for proof of payment, their address and telephone number, and retain the information for your records.
- Be honest with customers. Customers who feel deceived will not buy from you again.
- If a customer overpays, record the balance and refund it.
- Appreciate regular customers with a gift while introducing new products.
- Make sure the products you sell are good quality and worth the price.
- Maintain customer relationships. Satisfied customers are more likely to buy from you again.
- Pack items carefully for delivery.
- Give customers the tracking number.
- Keep the information customers provide as proof of purchase.
